Privacy Policy

1. Introduction

Academy ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly, including:

  • Account registration information (name, email address, phone number)
  • Profile information (role, academy affiliation, sport category)
  • Player information (age, stage/level, performance data)
  • Session and course information
  • Evaluation and assessment data
  • Communication data (messages, feedback)
  • Payment information (processed securely through third-party providers)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features accessed, time spent, interactions)
  • Location data (if you grant permission)
  • Log data (IP address, access times, pages viewed)
  • Push notification tokens (for sending notifications)
  • Analytics data (through Firebase and similar services)

2.3 Information from Third Parties

We may receive information about you from:

  • Academy administrators (when adding you as a player, coach, or parent)
  • Other users (when they add you to sessions or groups)
  • Third-party authentication providers (if you use social login)

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our Service
  • To create and manage your account
  • To facilitate communication between coaches, players, and parents
  • To send notifications about sessions, evaluations, and updates
  • To track player progress and performance
  • To generate analytics and reports
  • To process payments and manage subscriptions
  • To comply with legal obligations
  • To prevent fraud and ensure security
  • To respond to your inquiries and support requests

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Within Your Academy

Information is shared with other users in your academy based on your role and permissions:

  • Coaches can see player information and performance data
  • Players can see coaches and other players in their sessions
  • Parents can see their children's information and coaches
  • Academy administrators have full visibility

4.2 Service Providers

We share information with third-party service providers who assist us in operating our Service, including:

  • Cloud hosting providers (Firebase, AWS)
  • Analytics providers (Google Analytics, Firebase Analytics)
  • Payment processors
  • Push notification services (Expo)
  • Communication services

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our Terms of Service
  • Respond to lawful requests from authorities

4.4 Business Transfers

If Academy is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication (JWT tokens)
  • Regular security audits and updates
  • Access controls and role-based permissions

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information is retained while your account is active
  • Session and evaluation data is retained for historical and reporting purposes
  • Messages and communications are retained for audit and support purposes
  • Analytics data is typically retained for 12-24 months

You can request deletion of your account and associated data at any time by contacting us.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You can request a copy of your personal data
  • Right to Correction: You can update or correct inaccurate information
  • Right to Deletion: You can request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: You can limit how we use your data
  • Right to Data Portability: You can request your data in a portable format
  • Right to Opt-Out: You can opt out of marketing communications and analytics

To exercise any of these rights, please contact us at privacy@academy.app.

8. Children's Privacy

Our Service is designed for use by coaches, parents, and players of various ages. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information promptly.

Parents and guardians can contact us to review, update, or delete their child's information.

9. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to the transfer of your information to countries outside your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, if required, by obtaining your consent.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Academy

Email: privacy@academy.app

Email: support@academy.app

Website: www.academy.app

Last Updated: March 2024